[tennisbiz] Re: In need of some advice...
The example mentioned above is not necessarily relevant to the situation
proposed earlier. Warren Sapp is a professional athlete who is already at a
certain fitness, physical and emotional level built through his years of
training and experience.
The person in question in the tennis lesson may or not be in very good shape.
I don't remember if the person sending in the post mentioned it or not. It's
not just his weight and size, a key factor would be his physical conditioning
and can't help but be addressed even if he's clear about his goals re:
I had students in the past who had clear goals yet weren't honest about where
they were at, at the time. When we got "real" about the current reality...it
was much easier to make a plan to reach the objective. Sometimes we did and
sometimes we didn't. Sometimes we came very close but either way...the
student felt a certain sense of satisfaction because they worked hard, did
what they were capable of doing at that time and stayed with it.
I do agree that all the tennis related elements that can be introduced should
be (all the tennis related elements already discussed) and to me, customer
satisfaction would include an honest dialogue about the reality of the
situation from both parties...the student and the pro.
Once those are outlined then the best possible program can be implemented
including what tennis has to offer!
Performance Success Strategies
"Performance, Leadership and Profits!"
Received on Wed Feb 05 2003 - 15:14:17 CST