[tennisbiz] Re: Operation Spec.
As a student of tennis and a communication professional (I teach business
communication classes), I, too, applaud the effort to introduce standards for
the staff. I spent a week at a John Newcombe tennis camp some years ago and
was impressed by the high level of professionalism. All the pros were well
dressed, energetic, and prepared. Most impressive was that all the pros were
clearly schooled in the Newcombe philosophy of tennis. All instruction was
In the tennis club where I play tennis, I have the opportunity to observe a
number of teaching pros conduct their clinics and private lessons. One
"rule" I think that should be included in any manual, is the elimination of cell
phones on the court. I frequently see pros walking around on the court with a
racquet in one hand, a cell phone in the other. If I were paying for my
child to take a lesson and saw the pro chatting on the phone (and I don't care
if it's business or personal) that would end the lesson and the relationship
with that pro.
Of course, that's just my opinion ...
TV writer, Tennis Week
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Received on Fri Sep 03 2004 - 15:15:16 CDT