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The Tennis Business Discussion Forum Archive

Re: attrition

From: Kjell Petterson <>
Date: Mon 24 Apr 2000 11:59:11 -0400

If people drop out because they can't find good games - would you be
interested to discuss some of the computer supported tennis events that I
have developed over the years?
If you are interested, let me know what you are currently doing, and I might
be able to suggest some new twists.

Kjell ('Shell') Petterson, Triangle Software

I get paid for surfing the web -shouldn't you?
Don't forget to use my ID (HMM-938) if asked if someone referred you!

----- Original Message -----
From: Neal Stapp <>
To: Tennis Business Discussion Forum <>
Sent: Friday, April 21, 2000 9:54 PM
Subject: [tennisbiz] attrition

> I think our attrition rate is running pretty even with our new members
> that are coming on board. I personally hate attrition but have begun to
> accept it as unavoidable in most cases.
> I am owner and head pro, and take it personally, but try to keep people
> involved in our programs if at all poss.
> I have found that word of mouth is by far the most effecvtive means of
> advertisement, that people have to learn the skill before they will join
> our club, and that then they must fit in socially as well.
> This is my first post, but would like to be involved much more. I always
> have questions that seem to be unique to ownerss so maybe we can help
> eachother.
> I have an interest in attending an owners conference(CMAA) if anybody
> has an idea where to start I would appreciate it.
> Neal Stapp
> Owner/Head Pro Racquet Club of Murfreesboro

Received on Mon Apr 24 2000 - 10:59:11 CDT

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